FAQ

Please find answers to common questions below. If you can’t find your answer, please drop us a line on the contact us page.

What happens if office internet fails?

Nothing, the system stores data locally until the internet comes back up and then automatically uploads the changes.

What happens if the office power fails?

We recommend using any smartphone or tablet to take over the duties of the scanner computer.

What happens if I have no phone signal when using my smartphone as a scanner computer backup?

The smartphone app stores the data locally in the same way as the desktop application.

What happens if the scanner hardware fails?

Very unlikely. However, you can alternatively use any smartphone or tablet to replace the scanning hardware.

Do I need to buy hardware?

We recommend you do so to make the system as efficient and fast as possible. However, it is not essential. You can use any smartphone or tablet as a scanner, or alternatively use our virtual scanner.

business man in office

The fastest asset tracker system in the world.

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